I have worked with dozens of commercial, sheet-fed printers and your level of professionalism and cooperation is among the best. Two things stand out:
First, you supplied me with an organized working document for the paper order, and actually did my job by assigning carton quantities and item numbers to place the order. It saved me time, at a critical moment of juggling too much, and positioned your company as a service provider.
Second, you provided smart solutions on press (and were open to my suggestions) to improve the print/image quality. Your pressmen are courteous, professional and customer-focused. And, of course, our Account Manager’s technical background was a terrific asset.
You’ve earned my trust with just this one job. Thanks!